Privacy Policy

United Way of St. Johns and Putnam Counties (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us online. This policy explains how we collect, use, and protect your information when you visit our website. 

Information We Collect

We may collect the following types of information: 

  • Personal Information: Name, email address, phone number, mailing address, and payment information (when you donate, sign up to volunteer, or complete a form).
  • Non-Personal Information: Browser type, operating system, IP address, pages visited, and other anonymous usage data collected through cookies and analytics tools. 

How We Use Your Information 

We use your information to:

  • Process donations and provide receipts
  • Communicate updates, news, and event information
  • Respond to inquiries or volunteer applications
  • Improve our website and outreach efforts
  • Comply with legal and financial requirements

We will never sell, rent, or share your personal information with third parties for marketing purposes. 

How We Protect Your Information 

We implement appropriate physical, technical, and administrative safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Sensitive information, such as credit card data, is encrypted and securely processed through trusted third-party payment providers. 

Cookies and Analytics

Our website may use cookies to improve your experience and gather non-personal analytics data. You can disable cookies in your browser settings at any time.

Third-Party Links

Our website may include links to third-party sites, such as partner organizations or social media. We are not responsible for the privacy practices or content of these external websites.

Your Choices

You may opt out of receiving emails from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly at info@unitedway-sjc.org. You may also request to review, update, or delete your personal information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Restrictions on Use

Content on this website, including logos, images, text, and data, is the property of United Way of St. Johns County or its partners and is protected by copyright and trademark laws. 
Use of this content for commercial purposes, fundraising not affiliated with United Way, political campaigns, or unauthorized promotions is strictly prohibited without prior written consent.

We encourage the responsible sharing of our mission and materials for nonprofit, educational, and informational purposes—please credit United Way of St. Johns County where appropriate.

Sponsorship Information

We may publicly recognize the generosity of individual donors, corporate sponsors, and grant funders on our website and in promotional materials. 
However, we do not sell or trade donor information and only share donor names with express consent, in accordance with our donor privacy practices.

If you wish to remain anonymous in any listings, you may indicate this at the time of your donation or by contacting us directly.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

United Way of St. Johns and Putnam Counties 
Email: info@unitedway-sjc.org 
Phone: (904) 829-9711 
Mailing Address: PO Box 1007 
St. Augustine, FL 32085 

Updated: 8/19/2025